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CANCELLATION OF A RESERVATION OR BOOKING REQUEST
read closely .. under BOOKING REQUEST The booking request is automatically cancelled if is not confirmed by the structure within 24 hours. under CONFIRMED BOOKING Confirmed booking could be cancelled (if allowed by the cancellation policy laid out at the moment of booking or booking request) through your - user account -. Confirmed booking could be cancelled by the structure up to a day before the check-in and only if, after a verify, the credit card you gave at te moment of booking or booking request is not valid or has no sufficient funds. |